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My account

How do I create an account with Compagnie de Provence?

In the "Sign in" section, click on the "Create account" link. Enter the required information, indicated by an asterisk. Feel free to give your date of birth – there's a surprise in store every year!

How can I change my password and/or personal data?

Sign in by entering your username and password, then go to the "Your personal information" section. You can then edit your personal information. Don't forget to save the changes.

I've forgotten my password!

No need to panic! When you sign in, you can simply click on "Password forgotten". An e-mail will be sent to you so you can set a new password. Then sign in again with your new password. If you have trouble changing your password, please contact our customer services.

How do I use my loyalty codes?

Loyalty or promotion codes can be seen in the "Discount vouchers" box below your basket. Simply copy and paste the desired code into the box then click on OK, so you can enjoy your advantages. .

Subscribe to – and unsubscribe from – the newsletter

If you wish to unsubscribe, scroll down to the end of the e-mail and click on "If you no longer wish to receive the Compagnie de Provence newsletter, click here." If you are having trouble unsubscribing, you can e-mail your request to us at