I wish to cancel/change my order. Is that possible?


To get orders to customers as quickly as possible, they must be prepared as quickly as possible in our warehouses. Unfortunately, this also means that it is not possible to change or cancel an order once it has been confirmed.

However, you can refuse the parcel when it is delivered and let us know by e-mail. We will then refund you once the returned parcel is received by our warehouses. If it has already been delivered, it is also possible to return all or part of your order. Please see how to return items.