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A product is damaged or missing. What should I do?

If any products in your order were damaged during shipping (breakage or leakage), you can contact our customer services at web@compagniedeprovence.com. Please attach a photo to your e-mail and indicate the date of the order, as well as the name and capacity (size) of the damaged products. We will then send you a replacement for the damaged item(s) as well as an e-mail with a tracking number, once it has been shipped.